Privacy & Policy
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and protect your personal information.
1. Collection of Personal Information
We may collect personal information including (but not limited to):
  Name, date of birth, and contact details
  Identification documents (for KYC/AML compliance)
  Financial information for deposits and withdrawals
  Device, browser, and usage information when you access our website
We collect this information directly from you and, in some cases, from third parties where legally authorised
2. Use of Personal Information
We use your personal information for the following purposes:
  To verify your identity and comply with AML/CTF laws
  To process deposits, withdrawals, and transactions
  To provide you with access to our services
  To improve our platform and user experience
  To comply with legal obligations and respond to lawful requests
3. Disclosure of Personal Information
We may disclose your information:
  To service providers and payment processors assisting with our operations
  To government authorities and regulators, where required by law (e.g., AUSTRAC, ASIC)
  To professional advisers (legal, compliance, auditors)
  To overseas service providers, with safeguards to protect your information in line with the APPs
4. Data Storage & Security
  We use industry-standard security measures (encryption, firewalls, access controls) to protect your information.
  Your personal data is stored securely in servers located in Australia or in trusted overseas data centres compliant with privacy protections.
  We retain your information only as long as necessary to provide our services and meet legal obligations.
5. Your Rights
Under the Australian Privacy Principles, you have the right to:
  Access your personal information held by us.
  Request corrections if information is inaccurate or incomplete.
  Complain if you believe we have breached your privacy rights.
Complaints can be lodged directly with us, or with the Office of the Australian Information Commissioner (OAIC) if unresolved.
6. Cookies & Website Tracking
We use cookies and analytics tools to:
  Improve site functionality and performance
  Understand user behaviour and preferences
  Provide personalised services
You may disable cookies via your browser settings, but some features may not function properly.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be published on our website, and continued use of our services indicates your acceptance of changes.
